Privacy Policy

Our Commitment to Your Privacy

At Deck Vantage Waco Decks, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our services or visit our website.

Information We Collect

We collect information that you provide to us directly, including:

• Your name, email address, phone number, and mailing address
• Property address and project details when you request a quote
• Payment information when you purchase our services
• Communications you send to us via email, phone, or contact forms
• Photos of your property if you provide them for project planning

We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and pages you visit.

How We Use Your Information

We use the information we collect to:

• Provide you with quotes and deliver our deck construction services
• Communicate with you about your project, appointments, and service updates
• Process payments and maintain transaction records
• Improve our website and services based on your feedback
• Send you marketing communications if you have opted in to receive them
• Comply with legal obligations and protect our business interests

How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

• Service providers who help us run our business (payment processors, scheduling tools, email services)
• Contractors or suppliers when necessary to complete your project
• Legal authorities if required by law or to protect our rights

All third parties we work with are required to protect your information and use it only for the purposes we specify.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. You can control cookies through your browser settings, but disabling cookies may limit some website features.

Marketing Communications

If you provide your email address or phone number, we may send you promotional messages about our services, special offers, and helpful tips for maintaining your deck. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. After that, we will securely delete or anonymize your information.

Your Rights

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Withdraw consent where we rely on your consent to process data

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new date. Your continued use of our services after changes are posted means you accept the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Deck Vantage Waco Decks
1401 Lexington St, Waco, TX 76711
Phone: (254) 362-0647
Email: support@deckbuilderwaco.com